Legal
Privacy Policy
This Privacy Policy explains how [Legal Entity Name] ("Gatewin", "we", "us") collects, uses, and protects information when you visit gatewin.tech (the "Site") or contact us about our payment-processing services (the "Services").
Gatewin provides business-to-business (B2B) payment infrastructure to merchants. We do not offer services to consumers through this Site, and we do not knowingly collect data from individuals acting in a personal capacity.
1. Who we are
The data controller is:
[Legal Entity Name]
[Registered address]
[Company registration number / jurisdiction]
Contact: [privacy@gatewin.tech]
If you have questions about this policy or your data, contact us at the address above.
2. What we collect
We collect only what we need to respond to business enquiries and operate the Site.
Information you give us (e.g. via the contact form or by emailing us):
- Name and role
- Company name
- Business email address
- Messaging handle (e.g. Telegram), if you provide it
- Information about your business, such as monthly processing volume and target markets
- Any other details you choose to include in your message
Information collected automatically when you visit the Site:
- IP address and approximate location
- Browser type, device, and operating system
- Pages viewed and referring URLs
- Date and time of access
We use cookies and similar technologies for this. See Section 7.
3. Why we use it (legal bases)
| Purpose | Legal basis (GDPR, where applicable) |
|---|---|
| Responding to your enquiry and providing a quote | Steps prior to entering a contract; legitimate interests |
| Operating, securing, and improving the Site | Legitimate interests |
| Meeting legal, regulatory, and anti-money-laundering obligations | Legal obligation |
| Sending business communications you have asked for | Consent or legitimate interests |
We do not sell your personal data.
4. Onboarding and compliance checks
If you proceed beyond an initial enquiry toward becoming a client, we may need to collect additional information to meet regulatory and anti-money-laundering (AML) requirements, including identity and business-verification documents. Where this applies, we will tell you what is required and how it will be handled before you provide it.
5. Who we share it with
We share personal data only where necessary:
- Service providers acting on our behalf (e.g. hosting, analytics, communications), under contract and bound to confidentiality.
- Payment, banking, and compliance partners, where required to assess or deliver the Services.
- Authorities and regulators, where we are legally required to disclose.
- Professional advisers (legal, accounting) under confidentiality.
Where providers are located outside your jurisdiction, we put appropriate safeguards in place (such as standard contractual clauses) for any international transfer.
6. How long we keep it
- Enquiries that do not become clients: retained for up to [12–24] months, then deleted.
- Client and compliance records: retained for the period required by applicable law and AML rules, typically [5–7] years after the relationship ends.
- Site/analytics logs: retained for up to [12] months.
7. Cookies
The Site uses cookies and similar technologies to function, remember your preferences, and understand how the Site is used. You can control cookies through your browser settings. Where required by law, we ask for your consent before setting non-essential cookies. For details, see our Cookie Notice.
8. Your rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Ask us to correct inaccurate data
- Ask us to delete data
- Object to or restrict certain processing
- Receive your data in a portable format
- Withdraw consent at any time, where processing is based on consent
- Lodge a complaint with your local data-protection authority
To exercise any of these, contact [privacy@gatewin.tech]. We respond within the period required by law.
9. Security
We apply technical and organisational measures appropriate to the sensitivity of the data we handle. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Changes
We may update this policy from time to time. The "Last updated" date above reflects the latest version. Material changes will be made clear on the Site.
11. Contact
[Legal Entity Name]
[Registered address]
[privacy@gatewin.tech]